Privacy Policy

1. Information we collect

• Account information — your name, work email, organization, and the credentials you set when an account is provisioned.
• Authentication data — a signed session cookie used to keep you logged in; login timestamps.
• Usage data — logs of pages, features, and queries you access, and technical data such as IP address, browser, and device, used to operate and secure the Service.
• Billing information — if and when you purchase a subscription, payment is processed by our third-party payment provider; we do not store full card details.

2. How we use information

• to provide, maintain, authenticate, and secure the Service;
• to enforce our Terms, detect and prevent misuse, fraud, or unauthorized access;
• to communicate with you about your account, support, and service updates;
• to improve the reliability and usefulness of the Service.

3. We do not sell your personal data

We do not sell or rent your personal information, and we do not use it for third-party advertising. We share personal data only with service providers who help us operate the Service (such as hosting and payment processing), under confidentiality obligations and only as needed to perform their services, or where required by law or to protect our rights.

4. Cookies

We use a single essential cookie to maintain your authenticated session. It is required for the Service to function and is not used for advertising or cross-site tracking. Your browser may also store a local preference such as light/dark theme.

5. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information, including encryption in transit, access controls, and hashed credentials. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data retention

We retain account and usage information for as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account information as described below.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to object to certain processing. To exercise these rights, contact us at info@qalpha.ai. We will respond consistent with applicable law.

8. International users

The Service is operated from, and your information may be processed in, jurisdictions that may differ from your own. Where required, we implement appropriate safeguards for cross-border transfers.

9. Changes & contact

We may update this Privacy Policy from time to time; material changes will be posted here with a new “Last updated” date. Questions or requests: info@qalpha.ai.